All local Social Security offices will be closed to the public for in-person service starting Tuesday, March 17, 2020.

If you need help from Social Security, the agency suggests that the public proceed as follows:

  • First, please use the Social Security Administration (SSA) secure and convenient online services available at www.socialsecurity.gov/onlineservices. You can apply for retirement, disability, and Medicare benefits online, check the status of an application or appeal, request a replacement Social Security card (in most areas), print a benefit verification letter, and much more – from anywhere and from any of your devices. The agency also has a wealth of information to answer most of your Social Security questions online, without having to speak with a Social Security representative in person or by phone. Please visit SSA’s online Frequently Asked Questions at www.socialsecurity.gov/ask.
  • If you cannot conduct your Social Security business online, please check SSA’s online field office locator for specific information about how to directly contact your local office. Your local office still will be able to provide critical services to help you apply for benefits, answer your questions, and provide other services over the phone.
  • If you already have an in-office appointment scheduled, agency employees will call you to handle your appointment over the phone instead. If you have a hearing scheduled, SSA will call you to discuss alternatives for continuing with your hearing, including offering a telephonic hearing.
  • If you cannot complete your Social Security business online, please call SSA’s National 800 Number at 1-800-772-1213 (TTY 1-800-325-0778). The National 800 Number has many automated service options you can use without waiting to speak with a telephone representative. A list of automated telephone services is available online at www.socialsecurity.gov/agency/contact/phone.html

The SSA Press Release on this issue is attached here –

Download (PDF, 407KB)

For additional information concerning social security disability appeals, visit:

Social Security Disability Appeals

For additional information concerning VA compensation and pension benefits, visit:

VA Compensation and Pension Benefits

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