A webinar on financial protection of older adults during the COVID pandemic was held on February 23, 2021. The webinar provided tips to avoid vaccine-related scams and information on resources available to older adults. A recording of the webinar is now available for on-demand viewing, and can be accessed on this blog below.

The webinar included a panel discussion from experts from the Consumer Financial Protection Bureau (CFPB), the Federal Communications Commission (FCC), and Health and Human Services (HHS). The FCC led the presentation with an overview of coronavirus-related phone scams targeting older adults. The CFPB shared resources to help older adults address the financial impact of the pandemic. HHS concluded the webinar with a discussion of the role of the aging services network.

State and local health officials nationwide have recently developed area-specific plans for COVID-19 vaccinations. Older adults have been prioritized to receive vaccinations and are among the most vulnerable populations to be impacted by COVID-19. Desire for the vaccine and fear of contracting COVID-19 have created opportunities for fraudsters to use robocalls and robotexts to steal money and personal information from consumers, particularly older Americans.

The agenda follows:

1:00 p.m. – 1:05 p.m.
Welcome: Chantal Virgile, Consumer Education and Outreach Specialist, FCC Consumer Affairs and Outreach Division
1:05 p.m. – 1:15 p.m.
Opening and Keynote Remarks: Patrick Webre, Chief, FCC Consumer and Governmental Affairs Bureau
1:15 p.m. –1:30 p.m.
Presentation of COVID-19 Scams and Fighting Robocalls: Eduard Bartholme, Associate Chief, FCC Consumer and Governmental Affairs Bureau
1:30 p.m.  – 1:45 p.m.
Presentation on COVID-19 Scams and Financial Impacts on Seniors: Lisa Schifferle, Senior Policy Analyst, CFPB Office of Older Americans
1:45 p.m. – 2:00 p.m.                  
Presentation Resources and Prevention of COVID Scams for Seniors: Hilary Dalin, Director, Office of Elder Justice and Adult Protective Services, HHS
2:00 p.m.– 2:10 p.m.
Moderated Question and Answer Session: Chantal Virgile, Consumer Education and Outreach Specialist, FCC Consumer Affairs and Outreach Division


For additional information about the webinar, please contact Chantal Virgile at [email protected]., or [email protected].


The recorded Webinar for Consumers: COVID-19 and Older Adults is attached here:

The PowerPoint Slides presented at the webinar are attached:

Download (PDF, 1.62MB)

Related Information: FCC COVID-19 Scams Webpage

For additional information concerning New Jersey elder law, visit:

NJ Elder Law and Estate Planning Services